We value care throughout the North East

The only thing I can say is brilliant! The staff are amazing, so friendly and professional.

Jan G (daughter of resident)

All the staff do a brilliant job caring for all residents. My wife is always happy when I visit and I can see that she has good rapport with everyone.

Michael P (husband of resident)

Accepting that a loved one needs full-time care is a very difficult process for relatives. We found the staff to be very sensitive to the needs of my mum and the whole family.

Michelle S (daughter of resident)

In my opinion my mother appears to be in better health than she has been in a long time largely due, I am sure, to being well fed and having her medication controlled.

Val L (daughter of resident)

The staff were very helpful and were there for me as well as Mam. I found comfort in knowing she was safe, warm and well fed.

T S (daughter of resident)

I visited my mum from London and wanted to maximise my time in Middlesbrough, wishing to see her on three consecutive days. The manager/staff were extremely accommodating in planning my time and clarity of what was needed. Whilst there it was obvious Mam was getting excellent care in an excellent facility.

Gary W (son of resident)

I wish to commend two of your staff, Ian and Liam, who I have worked with in Park View Care Home when undertaking physiotherapy with one of your clients. Both members of staff were outstanding in their empathy and respect towards the client. They were able to motivate the client in a way that they could manage to engage an otherwise non-engaging person very effectively. Their assistance and enthusiasm was first-rate, and they took an active part in the therapy process. It was apparent that they are very good at what they do and have the best interests of the client at heart. It was a pleasure to work with the two staff members.

DM (Newcastle City Council)